Not friendly enough when talking to customers? Bad employee.
Too friendly when talking to customers? Bad employee.
This is just about 1) creating an algorithmic justification for the racial profiling that managers already do, and 2) keeping employees in fear of termination so they put up with bullshit.
Side story about how shitty retail management is:
When I was working retail years ago (big box electronics store), our management employed a system of getting every new employee to 3 write-ups as fast as they could (I’m talking, within a month of starting), using literally any excuse they could, so they could hold the “one more write-up and you’re fired” over their head.
“AI” is definitely going to become a new tool for employee suppression.
This is horrifying for a lot of reasons but it’d be nice if my boss had to see the amount of people who yell at me for masking or tell me I look like a man every day. It wouldn’t help anything I just hate my boss and want her to feel the awkwardness
They claim $100 B in ‘losses’ to this kind of game. Unless they’re actually running red on their books what they really mean is ‘we think we should make at least $100 B more per year’.
I’m sure that the vast majority of that would go directly to the front of house employees they’re pinning this on too, definitely not to the execs and share holders…
This is trash. I can’t wait for these people to install this garbage for $100K or something, and then get too many alerts to actually investigate, thus wasting their money (which they deserve for participating in this kinda surveillance) and proving that Corsair are a bunch of charlatans.
Absolutely no way this doesn’t explicitly target certain groups of people and end up in a lawsuit.
