People don’t want help, they want you to fix it.
They’re then not grateful you fixed it, they’re annoyed with you because it broke in the first place.
It’s a great job 👍
Everything’s working. Why the hell are we paying for IT
This thing is broken. Why the hell are we paying for IT
Studied computers since I was 11, worked IT for 6 months when I turned 19. Now I hate technology and do exclusively handtool woodwork now.
a combination of high tech and low tech is the ideal IMO, like being a farmer who uses manual/animal-pulled machines made using modern design and tooling, and gps on their phone in the pocket to stay on course, with a USB fan attached to the underside of the hat
The blacksmiths who forged the blades I use had state of the art microscopes to analyze the steel structure of their blades. So my tools are high tech in a way.
https://www.japanstones.com/dgyu
Here is one of my favorite makers, Imoto Masao of the Dai-Dogyu brand.
As a 20 year IT veteran, first help desk, then sysadmin and now R&D, I am jealous. By the end of this year my cost of living will decrease significantly and I’m contemplating taking the financial hit for a career change.
Ofc I can only go by this short description but I’d do it. In my former job I ended up with depression and it took me 1,5 years for recover. I didn’t want to do 1st / 2nd lvl support any more but found a place in another city that I liked and it had the opportunity to opt-out of the support work or keep it to a minimum, once you’re skilled enough to do other work.
Now work doesn’t get less but instead more, colleagues are - on a social level - find and I even made some friends, but they’re so hard to work with. I just came back from a week off because I was sick and after 10 minutes reading my emails and teams chat I’d rather turn the computer back off and go back to bed.
I don’t hat the tech. Hell, I even tinker with it in my free time, made the switch from windows to Linux even though I’m a gamer. I got pihole and home assistant running and I’m planning on a home server / NAS for Jellyfin and other stuff. I like this things… but people man… they drive me literally crazy.
But since I can’t do anything else and I need the money to pay rent and buy food I can’t just start another, badly payed, apprenticeship. I’m feeling stuck in a job that I despise because of the people in and around it. So if you have the change go get away from it and use the computer stuff as a nice hobby, do it.
To quote the youtuber, rights for repair activist and repair shop owner Salem Techspert: “You aren’t working with Computers. You are working with people”
The computers aren’t the problem, but the assholes using them.
It is something else to have to explain to seasoned techs that if they aren’t parsing the issue as a people problem or a technical problem right off the bat, they are going to end up wasting a lot of time. Like how did you not come to this a long time ago? You can’t fix people problems.
See the trick is to work with computers, not people. People are what fuck everything up. Especially if it’s customers and not coworkers.
“Attempted to fix the issue, but the problem exists between the keyboard and chair.”
PEBKAC: Problem exists between keyboard and chair – The acronym I’m used to.
This is the truth. Client and user support is often horrific, but if you can land something working with just the technology it can be pretty nice.
NO! STOP PLAYING VIDEO GAMES!
PLEEEEASE PLEASE PLEASE PLEASE learn for the tests for physics so you can actually study that. Or become a kindergartner if that doesn’t work
In the US system, you can receive various certifications, called “degrees” indicating how much education you have received. Most US teenagers attend “high school” until about 18 years old, which completes primary education. Then, some go on to secondary education, called university or college in the US.
Most universities offer several degree programs. Typically, a 2 year “Associates degree” for trade work, 4 year “Bachelors degree” programs for white collar work. And then longer “Masters” degrees for advanced topics and even longer “Doctorate/Doctoral” programs for getting into academic research.
An MBA is a Masters of Business Administration. Typically, a 2 year program on top of a 4 year Bachelors degree in some business field like accounting, finance, management of information systems (MIS), etc. The stated purpose of an MBA program is to educate a person in the many facets of successfully running and operating a business.
However, in the US, our education system is deeply stratified by loans, and also just broken. Each higher tier of education is almost exponentially more expensive than the previous, so only fairly well off people can afford the time and money to get an MBA. And/or they go deeply into debt on loans to finance the degree. In addition, universities (which are all now run as for-profit businesses) are seen less as institutions of learning and more like indoctrination centers for training up workers while also infusing them with American business values.
This is most prevalent in Economics, which is treated like a hard science of business but is nothing of the sort. It used to be Keynesian economics, which at least has grounding in statistics, but now actually teaches a very specific interpretation of economics called Modern Monetary Theory. In this way, almost all American middle managers are indoctrinated into this, who are by that point either in deep debt and thus beholden to the MMT system, or are already wealthy and thus defenders of that system.
This has created an economic crisis in the US where MBAs are taking over companies and then applying these theories to cut labor costs, over-leverage debt, sell off assets; all to boost short term profit. All of this is at the expense of the business’ long-term viability but MMT is all an elaborate con to ensure wealth (profit) is funneled to owners while systematically pushing the costs onto the public.