When you’re talking to an open source dev, just remember that they are literally giving you their time for free, and they are people who don’t like to be treated poorly.

Edit: Just to be clear, I don’t mean any ill will toward the guy. He’s frustrated and he’s just taking it out in the wrong venue at the wrong people, but that doesn’t mean he’s a bad person.

Edit 2: The reinstalling he’s talking about is NPM. So just running npm install. It’s because he tried removing the node_modules directory, which is a reasonable thing to do, but it means you need to reinstall the modules with that command.

1 point

This is also any and all Firefox support queries in a nutshell.

“OMG THIS BROWSER IS SO SHIT IT ALWAYS BREAKS OR GETS SLOW”… “No I have not changed anything in ˋabout:configˋ, and what I did is definitely not the source of the problem!”… “Yes with a reset config it works fine, I don’t know why, your browser is shit!”

And it’s always the same people who do “hardening” and “privacy enhancement”, having fuck all actual clue what they’re doing but thinking they’re oh so smart. 😑

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2 points

I don’t mean any ill will toward the guy. He’s frustrated and he’s just taking it out in the wrong venue at the wrong people, but that doesn’t mean he’s a bad person.

But he is a bad person. He’s being a fucking idiot and being insulting to the person who made the software for him in the first place.

People like that don’t deserve patience and understanding. Perhaps a good response would be “this software is free for you to use, if you don’t like it then fuck off and make your own”.

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1 point
*

But he is a bad person.

People like that don’t deserve patience and understanding.

These black and white statements won’t do you or anyone else any good. We understand that an inconsiderate or rude act doesn’t define a person when we can believe that about ourselves and love ourselves despite our many mistakes and cringe-worthy incidents.

When we love ourselves we begin to offer others the same grace and understanding we allow ourselves. We see the myriad reasons we don’t think or act how we’d like to and realize that everyone else’s life is just as difficult and confusing, and often for reasons we’ll never see or understand.

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1 point

Everyone without exception has had moments of weakness where they lashed out at something or someone wrongfully. That’s a bad deed but that can’t be the definition of a bad person.

Especially in this context. The dude isn’t really attacking the dev directly. He actually might just be venting. I wouldn’t do that like that but you really can’t assume anything from such a short exchange.

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1 point

Just reading a mild, reasonable, even keel’d post made my day. I appreciate you!

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1 point
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Exactly. Although you should still not be rude to the Devs if they don’t deserve it.

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3 points

And here I am anxious thinking I might offend the devs so I spend way too much time thinking what I’ve written is not rude

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2 points

I’ve only had beef with a single dev ever. The maintainer of Prometheus, Brian Brazil, or whatever his name is. His attitude is so shitty towards people proposing actually good ideas that would push his product forward.

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5 points

Me approaching Foss developer with bug: Pardon me, if you could grace this lowly worm with but a moment of your attention; I with me a bug report, and I believe I have found the section of code responsible. This inadequate being lacks the technical expertise to fix it and would be eternally indebted if you would turn your monumental skills upon its trifling problems. It would please me immensely if my paltry efforts were of some assistance.

This user: SOFTWARE NO WORK FUCK YOU!

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1 point

And yet, this is the issue that gets a response instead of a silent closed offtopic wontfix.

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1 point

It is, until it isn’t. I’ve seen devs delete or abandon their projects because of too mush abuse. Nobody likes being yelled at. (Unless that’s your kink. I won’t judge.)

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1 point

Or even worse:

Thanks. Send a complete log of every software on your system, two videos of the bugs in action, and a detailed analysis of what you’ve had for breakfast.

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1 point

Even if that was true effectiveness is never acceptable justification for cruelty

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1 point

Never is a strong word when a collection of people all came together and agreed that Windows 10 should force updates.

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