I just wanted to post this here because I want to help you all and hurt gen.xyz as much as possible. I had a .xyz domain through njal.la which I used to host jellyfin, homeassistant, and other basic things for friends and family. My domain recently became inaccessible without any notice. After a while of troubleshooting, I found that it had been reported to xyz as abuse, and they must have done zero investigation whatsoever before serverholding my domain. I thought about opening a ticket with xyz to get my domain back, but realized that I no longer wish to buy from some shitty company that will take down any site without warning. Bought a .com domain since they are somewhat reputable, and I would advise everyone here to never buy a .xyz domain. Angry rant over.
Locks can happen by registrar (I.e.: ninjala, cloudflare, namecheap etc.) or registry (I.e.: gen.xyz, identity digital, verisign, etc.).
Typically, registry locks cannot be resolved through your registrar, and the registrant may need to work with the registry to see about resolving the problem. This could be complicated with Whois privacy as you may not be considered the registrant of the domain.
In all cases, most registries do not take domain suspensions lightly, and generally tend to lock only on legal issues. Check your Whois record’s EPP status codes to get hints as to what may be happening.
I’m on a new domain now anyway. I will be more careful on this one, but I suspect they just didn’t look into it. I do really appreciate that you seem to be both knowledgeable and not an asshole. That seems to be a rare combination to find in this thread.
That’s the main difference between lemmy and early reddit. Reddit had good info from knowledgeable people, and moderation. Here it seems most are 8 years old with 0 knowledge talking shite. Voting to “prove their point”. Like downvoting your reply.
Sorry to see you got downvoted for saying something that Reddit did better than Lemmy. I think a lot (though probably not the majority) of lemmings as well as people invoiced in open source can’t take criticism, especially of an open source project they care about. It is unfortunate as it negates a lot of the benefits of open source / free software.
Eh while it sucks, registrars and web hosts get so many abuse reports that sometimes they just err on the side of caution and don’t investigate as thoroughly as you’d like.
Of course it also depends a lot on various things like what type of complaint, how much money you spend with them, account history, complaint source, etc.
They should be able to tell you what they had a problem with and give you a chance to fix it.
Also, don‘t use it for any mail servers. Spam Assassin gives a negative score by default on *.xyz domains. Stupid as shit, but I had to learn the hard way.
Yeah the cheaper the domain the more likely it is for abuse to occur and your own domain to be lumped into that category.
Just wanted to say in case others see this, you can buy a .xyz domain from reputable places (maybe for a higher cost). I believe the OP is talking about the specific site ‘gen.xyz’.
I have an xyz domain with Cloudflare, host many things on it (like Jellyfin), and haven’t had any issues yet.
Edit: as many have pointed out, my understanding of registrars was wrong and gen.xyz actually owns all xyz tlds. Sleep in fear if you own one I suppose
Thank you for that explanation. My regex impaired ass thought he wanted to hurt generation[x|y|z].
I’m like “what’d we ever do to you?”
I bought from njal.la. they were almost entirely unhelpful but pointed me to the site for the tld. It appeared through their wording that gen.xyz who owns the xyz tld was responsible for taking the domain down. I bought my new domain through porkbun tho.
Njalla just buys domains from major registrars on your behalf and owns them on your behalf. Godaddy, Tucows, etc. It was the owner of the entire .xyz space (gen.xyz) who shut your domain down. Njalla is just passing along the info. Porkbun will do the same.
I know, but they didn’t pass much info. They told me it was serverhold and nothing else. They could have at least said it wasn’t them that did it.
Cloudflare can still go bad, but its usually for high-capacity users who are using way more than the average. I haven’t seen any homeserver users get hit with any trouble, but I’ve seen a couple small businesses have bad situations with Cloudflare, although it honestly seems like the minority.
Cloudflare has issues but for most its probably fine.