For some reason I have it in the back of my mind that they were at one point accused of being a honeypot for US intelligence because of their association with MIT. Probably complete BS, but maybe not. Are they as open source as they claim to be? Looks like they’re on github. F-Droid seems to think they have some Google libraries or whatever that they use.

ProtonMail users, how do you like/dislike it?

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  • the “ads” aren’t shoved up your ass. It’s not bad.
  • their customer service helped me a couple of times. (And a couple of times they didn’t)
  • they have a dedicated site for feature requests. Yet, they still choose what they implement and don’t comunicate it perfectly. They’re still a company. They do it better thab most others.
  • they don’t artificially limit the features on ine os, because it’s not yet implemented on all. That’s actually a good thing, not a bad one.
  • on linux it’s incredibly easy to add a vpn. No idea why we scream for an app.
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I don’t like that their open-source repositories, like the android mail app, disabled public issues. Normally lots of good information can be found in issues, like known bugs or reasons why a tracker still exists in the app.

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They are alright. They are no honeypot. You should bring proof if you spread such words.

They publish now and then the source code to their apps and services. They don’t develop publicly.

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My experience has been fine. If you go into Proton Mail with the understanding that you’re doing it to stop Google from data mining your email, and not for the sake of truly private/anonymous email, you’ll have a good time. The aliasing feature is super nice as well.

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What qualifies as being truly private/anonymous email in your book? Or does such a thing even exist?

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Been using them for a while before switching to their paid version. Of course they are closed source and a business, so any hype and over the top praise is misplaced. That said they are indeed one of max a handful companies that never did anything to make me feel that my trust is misplaced. Their service is great, the products are well polished and reliable. Development is slow and they aren’t cheap. Their target audience is very security and privacy aware so any betrayal of trust would be punished incredibly hard. In that light, their own self interest should be a good insurance, should you be uncertain.

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Wait, they are or aren’t closed source?

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Some of the tech they developed and use is open source. But the core tech is closed. For me, that’s good enough as long as they keep up acting with integrity they do.

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