4 pane comic of dolan on the left and spooderman on the right

pane 1 (dolan): cum join opensurce cummunity!
pane 2 (spooderman): shure! how joyn?
pane 3 (dolan): Here discord! (with discord logo)
pane 4 (spooderman with tears in eyes): y u do dis?

5 points
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  • Terrible format for archiving knowledge
  • Terrible tool for retrieving knowledge
  • Locks community access behind a corporate license agreement
  • Hands control of community-created content to a corporation
  • Prevents indexing by web search engines
  • Antithetical to interoperability
  • Privacy-hostile

A web forum is far better in most cases. If you can’t manage to run your own, there are plenty of lemmy servers that will do it for you. Even an email list (with searchable archives) would be better than Discord.

If you have collaborative documents that outgrow the forum format, use a wiki.

If real-time chat is needed, irc or matrix.

A project hosting its community on Discord is a project that won’t get my contributions.

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0 points

I recently went through these exact pains trying to contribute to a project that exclusively ran through Discord and eventually had to give up when it was clear they would never enable issues in their GitHub repos for “reasons.”

It was impossible to discover the history behind anything. Even current information was lost within days, having to rehash aspects that were already investigated and decided upon.

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1 point

would never enable issues in their Git…

That’s a worrying sign for a project.

Did you clone their Git and start tracking issues there? ;-)

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1 point

It’s the “see no evil” approach. If you didn’t report the issue while the admin was online, then they aren’t compelled to do anything about it. Convenient for the project maintainer who doesn’t actually like maintaining things. Awful for the rest of us.

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2 points
*

I bought a keyboard kit recently and to my horror discovered all the “documentation” to build it is on Discord. The creator’s last message was that he was working on other things after losing interest, and was not monitoring it anymore. So all the channels are full of messages asking where he is, what the status is, is he coming back, etc. I had to scroll back through dozens of pages just to find the docs.

Maybe put up a wiki on GitHub or something? Especially if you don’t want to run a forum or plan on dipping. It’s not that hard.

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1 point

it’s awful and I hate it. I generally prefer not to have a shared identity across communities, and there’s no way to create a usable discord identity without a phone number.

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1 point

I refuse to use discord.

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1 point

Discord performance is inversely proportional to the number of servers you’re in. Until Discord addresses this, it’s a shit tool for this use case unless you participate in a tiny number of servers in one facet of your life. Unlike chat tools like Slack that allow you to focus one server or community tools like forums, Lemmy, or VCSaaS which don’t consume resources when you don’t use them, Discord just tanks everything. Since you can’t easily hop in and out (something community tools let you do because, you know, you’re not constantly polling the server), you can’t self regulate.

Every single gaming community, coding community, project, store, hobby group, friend group, and professional group (study group too) has their own Discord. It’s a goddamn nightmare because Discord does not prioritize basic community functionality. Voice and streaming kick ass, but I need some server management and resource optimization.

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