In addition to tracking the printer’s online or offline status, page count, and ink levels, your rented printer will look at the types of documents you’re printing (e.g., PDF, JPG, Word), the types of devices that initiated the print job, “peripheral devices,” and other “metrics” related to the service, the All-In Plan’s terms read. This is on top of the personal information HP collects upon initiating the plan, like your location and your company name (if you have one). By signing up for the service, the terms say, you “grant to HP a non-exclusive, worldwide, royalty-free right to use, copy, store, transmit, modify, create derivative works of and display [your] non-personal data for its business purposes.”
So, public espionage, no one sane should accept this behavior for something they paid for.
The first thing to do is not connecting a printer to internet.
Good way to get banned from large corporations. I know my compliance department isn’t going to trust language like that.
I imagine this is only for consumer-grade printers. HP’s business-class devices are usually purchased under a contract.
If anyone seriously believes HP will develop two copies of operating software, one with “send everything to HP” and one without, they are delusional.
It may very well be that there will be a contract saying something completely different than what is happening in those machines.
I can’t tell if this is bait with an aptly named account or a genuine mistake. In case it’s the latter: they wouldn’t necessarily have to develop two copies of the software. There are multiple ways of making the same software work for both without spying on the corporate customers. One of the simplest is called a feature flag and is in essence just a value that tells the software if it should use a particular feature or not. Whether or not they spy on corporate users is not a question of the technology, but rather their integrity and fear of getting caught.
