CEO of coffee chain hopes to improve customer experience by increasing staff in stores
Why don’t they replace them with IA? Huh?
Oh CEO who commutes to Seattle from LA in a private jet, they weren’t cut because of the hopes in the equipment. The labor was unionizing, that’s why they were let go.
“Over the last couple of years, we’ve actually been moving labor from the stores, I think, with the hope that equipment could offset the removal of the labor. What we’re finding is that that wasn’t an accurate assumption of what played out,” Niccol said.
Can Starbucks please die already?
I say this as a native Seattleite, who used to love going to actual coffee shops, comfy hangout all day and study or do work on a laptop… type coffee shops…
Untill Starbucks appropriated that aesthetic, and then turned into a corporate fast food franchise, and drove basically every actual independent coffee nook out of business.
Fuck Starbucks, fuck everyone who thinks their coffee flavored milkshakes are coffee.
… I will die on this hill.
The only time I get Starbucks is when I am in a new city and busy, like for work. Since it is a chain I can know that I will get the exact same thing in the exact same quality essentially anywhere in the country.
To me it’s a really nice safety net if im stressed or anxious and far from home and my local coffee shops.
When I was becoming a coffee fan/snob a decade ago, I’d occasionally get gifted bags of Starbucks beans. Or worse, grounds. Ugh.
I eventually end up using it but it’s never good. Even my wife agrees now, although she still drinks McDonald’s iced coffee without sugar regularly.
I used to work at McDonald’s nearly 20 years ago and I would huff the grounds every time I filled the coffee machine. I’m not a coffee snob so feel free to disregard my opinion but that stuff ain’t bad, especially iced and lightly sweetened.
Anti-union bullshit. I mean that towards Starbucks and the staff reduction. Don’t support these clowns.
Fuck Starbucks!
Wake me when they realize selling shitty, over-roasted coffee was a mistake.
