While the network change was rolled back within two hours, full service restoration “took at least 12 hours because AT&T Mobility’s device registration systems were overwhelmed with the high volume of requests for re-registration onto the network,” the FCC found.

ah, yes. the old “kick out the power plug then ddos yourself when you plug it back in” trick.

25,000 attempts to reach 911

Out of that, I’m betting at least one person died as a direct result of not being able to get ahold of 911 in time

I’m sure AT&T will definitely be held accountable for any deaths!

I work in a made up office job. I teach people change management. The news cycle has been great for examples.