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Demanding selfie to unsibscribe(lemm.ee)

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rambos@lemm.ee
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privacy@lemmy.ml
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Hello nice people,

I’ve been using NiceHash app for some time 5-6 years ago. (It was a simple app for mining cryptocurrency and you get paid in bitcoin on their wallet, then you could transfer bitcoin to another wallet.) It was working fine until they got hacked (or fooled us) and lost all crypto. Luckily I didn’t loose much like some guys did. I decided not to use the service anymore and I’m still receiving stupid e-mail newsletters. I tried to unsubscribe and It asks me for login, I know password, but don’t have 2fa anymore. Also I don’t have backup 16 words.

Now support told me that this is the only way and I feel ridiculous about taking selfie just to unsubscribe. Am I protected against this somehow? I live in Europe and I think Nicehash is located in neighbourhood.

And of course I never wanted to subscribe…and I don’t think I ever verified account with a document.

What are my options other than just filtering that shitty domain as spam?

edit: typo

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OsrsNeedsF2P@lemmy.ml
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GDPR allows for the company to verify your identity before proceeding with deletion. Source: https://commission.europa.eu/law/law-topic/data-protection/reform/rules-business-and-organisations/dealing-citizens/how-should-requests-individuals-exercising-their-data-protection-rights-be-dealt_en

[The company] can ask [you] for additional information in order to confirm the identity of the person making the request.

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Schlemmy@lemmy.ml
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They can’t ask for more information than what they needed to create your account.

But maybe they’re seen as a bank and then they have to confirm your identity with a copy of your id.

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rambos@lemm.eeOP
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Ive never heard of bank asking selfie. I wouldnt even provide ID, but that would make bit more sense

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Kissaki@feddit.de
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In Germany I’ve had multiple contracts that needed identification. They use trustworthy third party services for verification though.

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rambos@lemm.eeOP
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Thanks for the link. Feels bad tho 😭 gdpr gave me Accept/Reject cookies and some more pain as a bonus it seems 😂

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Schlecknits@feddit.de
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GDPR didn’t give you cookie banners, it’s shitty websites that do.

If they were to just follow activated “Do not Track”-Preferences, they wouldn’t need to ask, instead they would deactived them by default. Or you could just not use cookies, it’s not like somebody forces you to give cookies out to your website’s users.

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