The new global study, in partnership with The Upwork Research Institute, interviewed 2,500 global C-suite executives, full-time employees and freelancers. Results show that the optimistic expectations about AI’s impact are not aligning with the reality faced by many employees. The study identifies a disconnect between the high expectations of managers and the actual experiences of employees using AI.

Despite 96% of C-suite executives expecting AI to boost productivity, the study reveals that, 77% of employees using AI say it has added to their workload and created challenges in achieving the expected productivity gains. Not only is AI increasing the workloads of full-time employees, it’s hampering productivity and contributing to employee burnout.

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22 points

I mean if it’s easy you can probably script it with some other tool.

“I have a list of IDs and need to make them links to our internal tool’s pages” is easy and doesn’t need AI. That’s something a product guy was struggling with and I solved in like 30 seconds with a Google sheet and concatenation

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0 points

Yeah but the idea of AI in that kind of workflow is so that the product guy can actually do it themselves without asking you and in less than 30 mins

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13 points

Yeah but that’s like using an entire gasoline powered car to play a CD.

Competent product guy should be able to learn some simpler tools like Google sheets.

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1 point

No arguments from me that it’s better if people are just better at their job, and I like to think I’m good at mine too, but let’s be real - a lot of people are out of their depth and I can imagine it can help there. OTOH is it worth the investment in time (from people who could themselves presumably be doing astonishing things) and carbon energy? Probably not. I appreciate that the tech exists and it needs to, but shoehorning it in everywhere is clearly bollocks. I just don’t know yet how people will find it useful and I guess not everyone gets that spending an hour learning to do something that takes 10s when you know how is often better than spending 5 mins making someone or something else do it for you… And TBF to them, they might be right if they only ever do the thing twice.

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