yeeeeah. They’ll have to hire people to work the checkout lanes in that case… which means paying enough to compete with other employers who offer more. Case in point, here it’s like 12/hr here to work in a grocery, vs 16/hr at Amazon. But even if they do this, people will still shoplift. Self checkout didn’t create the problem, it rather treats everyone like a suspect.
The grocery I go to never has more than one staffed checkout lane at any time, typically a very long line of people too old, too stubborn, or with too many items to do it themselves. During the day it’s 8 or 16 self-checkout lanes (minus broke ones), and they close in the evening, so everyone is forced to use the slow staffed checkout.
I fundamentally hate self-checkouts because they were an attempt to eliminate an essential job in the company. I refuse to use them. Frustrares my wife and stepdaughter, but it is my little way to give the corporations the middle finger and force them to have to employ people.
I don’t get what the issue is with eliminating unnecessary jobs. It doesn’t create any extra work for the customer (you have to place all items on the conveyer and put them back into the cart either way), it isn’t offloading any extra work to the other employees and it saves anyone involved a fuckton of time.
