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innovate its product features

What. It’s meant to stream music. Tf do you mean?

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They did add audiobooks.

Though the interface for audiobooks sucks, so I hope they improve it.

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The last thing I ever wanted from Spotify was audiobooks or podcasts. We’ve had excellent apps available for several years already, we don’t need half assed bloat added to (very poorly) replicate the same features

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The part is what drives me mad. Podcasts and audiobooks are not that hard to do properly. You could very easily separate them into distinct apps or at least a special tab that acts like a proper player. Instead audiobooks are basically albums.

There’s a shuffle button.

On an audiobook.

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If anything, they’ve taken features away from people lately. The quality is still shit. Lossless is still nowhere to be seen. Free users are losing options too. Yet they’re making record profits, and jacking up the price

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Spotify actually doesn’t make that much profit, if any.

But the record labels are major shareholders and definitely influence the pricing structure. Spotify is essentially a marketing frontend for the record industry.

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