15 points
It should really be considered more as “the customer is always right in matters of taste”.
But even that goes so far. I once had a lady try to buy kids ski goggles that were too small and blocked her vision because she didn’t like how big adult-size goggles are. I refused to sell them to her because that is dangerous to other people.
4 points
*
Safety isn’t a matter of taste. After a certain threshold maybe, but prior to that, it’s a matter of responsibility (and sometimes legal liability).
3 points