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15 points

It should really be considered more as “the customer is always right in matters of taste”.

But even that goes so far. I once had a lady try to buy kids ski goggles that were too small and blocked her vision because she didn’t like how big adult-size goggles are. I refused to sell them to her because that is dangerous to other people.

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4 points
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Safety isn’t a matter of taste. After a certain threshold maybe, but prior to that, it’s a matter of responsibility (and sometimes legal liability).

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3 points

Right. That’s my point. To her, the way she looked was the only thing that was important and she refused to accept the reality that kids goggles were a danger.

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