But seeing as it’s a free account, it’s their prerogative
Oh, so not charging money magically exempts companies from meeting ADA accessibility requirements for their public accommodations?
Edit: what I’m taking issue with is the notion that being on the free tier of service changes anything. Maybe Spotifiy has an obligation or maybe it doesn’t, but either way, it’s the same regardless of how much or little the customer pays. Being a second-class customer does not make you a second-class citizen who doesn’t get equal protection under the law!
ADA accessibility requirements for their public accommodations
Source that providing lyrics to songs is a requirement?
Providing a substantially inferior outcome to someone with an ADA need absolutely violates ADA rules.
When stuff like this has gone to court it hasn’t been pretty for the offending organization.
There’s a bigger question about how much of what Spotify currently provides falls under ADA. Web services used to get a free pass. They largely don’t anymore.
Source: some of this stuff is my problem, professionally. And no, I’m not going to look up a primary source for anyone. That’s Spotify’s lawyers job.
So no, just talking out of your ass then.
You can Google the lyrics to songs on any device you can view them on Spotify.
I never said it was. I said that the requirement is the same whether it’s a free account or a paid one. It’s either always required or it’s never required, but it sure as Hell is not “their prerogative” based on how much they get paid.
Think about it for a second: what the parent commenter is suggesting is that it’s somehow okay for a company to use compliance with legal requirements as an upselling opportunity! You do see the problem with that line of thinking, right?!
I never said it was. I said that the requirement is the same whether it’s a free account or a paid one.
Which is completely irrelevant if its not actually a requirement. So I’m asking you to prove that it is.
The fact possibility that they’re unable to provide lyrics gives radio stations a free pass on this, under ADA (and most similar laws).
Edit: Correction, per correction below - options for providing radio captions do exist.
Edit 2: For anyone reading along to learn - a radio station without captioning technology is unlikely to be required to add captioning under any accessibility law I’m aware of. But a station that provides captioning is unlikely to be able to charge extra for that captioning under current accessibility laws.
Businesses are typically accountable to provide equitable accommodations at no additional charge.
A comparison that may help: a storefront with no dedicated parking whatsoever is typically not required to provide the usual required percentage of reserved accessible parking. Or rather, their zero reserved spaces meets the required percentage automatically, at it’s whatever percentage of zero total spaces.
They can provide lyrics, most have websites, they can print a pamphlet, that’s just excuses to justify crying out against one and not the other.
What makes them unable to, but Spotify able to?
Some do. It’s pretty rare, but stations that are more talk-show or interview style shows might have transcripts on their site afterwards. (The Final Straw Radio, my beloved)
Music stations? Probably not. At least I’m not aware of any that do. But I also don’t like hearing the disk jockey chat between music so I don’t listen to that type of radio ever.
