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these people actually exist

The way it’s been explained to me is that so much of the negative interactions in life come from a tiny, tiny number of offenders who manage to be shitty to dozens and dozens of people. So anyone who has to interact with many different people will inevitably encounter that shitty interaction, while most of us normies would never actually behave in that way.

Of the literally thousands of times I’ve interacted with a server or cashier, I’ve never yelled at one. But talk to any server or cashier, and they’ll all have stories of the customer who yelled at them. In other words, it can be simultaneously true that:

  • Almost all servers and cashiers get yelled at by customers.
  • Very, very, few customers actually yell at servers or cashiers.

In other words, our lived experiences are very different, depending on which side of that interaction we might possibly be on.

When I talk to women in male dominated fields, basically every single one of them has shitty stories about sexist mistreatment. It’s basically inevitable, because they are a woman who interacts with literally hundreds or thousands in their field. And even if I interact with hundreds or thousands of women in that same field, just because I don’t mistreat any of them doesn’t mean that my experienced sample is representative.

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I wouldn’t say very few. I’d say a solid 10% of people are routinely rude, impatient or entitled in a retail or restaurant setting. Even higher in some places.

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Maybe in some places. But when I go out to a restaurant, I’m often surrounded by a few dozen other diners, and no one is acting up or shouting at waiting staff. I have seen customers be obviously rude to staff but it’s very rare compared to the number of “normal” interactions. Sure not everyone is friendly and totally polite, but entitled, shouting or just being an ass is an absolute exception, like less than 0.1%. I also worked as a waiter in a couple of different restaurants over a two year period, and don’t remember any incidents either to me or my colleagues.

When I read comments like this it makes me wonder if I’ve been lucky enough to live and work in decent places, and the USA is just an nightmare hellscape, or if the reality there is much more normal and we just hear an unrepresentative sample of it.

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1 point

the USA is just an nightmare hellscape

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I think you’re right. People want to believe that humans are good but in reality a huge number are deeply broken.

Fixed an autocorrect in edit.

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It really is a matter of perspective.

You’re saying that 10% of the population being awful means that a “huge number” are deeply broken.

So then 90% are being good! Mind, it doesn’t take too many assholes to wreck things for everyone, but it is nice that the majority of folks really are trying to do their best. A sizeable majority, even!

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