In Japan, they wonât say much to your face, but they will say youâre impolite, useless and should get fired in the internet reviews, if you didnât treat them like royalty from beginning to end.
Thatâs honestly even more annoying.
I enjoy seeing google reviews where someone is making a huge fuss about their poor restaurant experience, and then the manager responds like âYou did not raise any issues during your visit, including when asked by staff. If you had told us of any problem we would have done our best to make it rightâ
Like how much of a clown did that customer just show themselves to be. Couldnât raise the problem in person, but quite happy to go kick off about it online where they feel anonymous.