1 point
The rank-and-file “I’m not a computer person” users are more or less unchanged and you won’t see much difference there.
What’s happening is that you have this huge swathe of people who are technically “familiar with computers” but still have no idea how they work because the details are obfuscated or hidden in most modern systems.
You won’t see the difference in support. You’re most likely to see the difference in teaching, especially in areas that attract people who have an interest in technology.