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40 points

I think Iwantmyname may be the worst player in this story.

Everyone else kind of did what they were expected to do:

  1. Itch provides a platform for user generated content and took down some questionable content when asked.
  2. Funko is an IP based toy company and asked a tech company to protect their IP online
  3. BrandShield is a fucking cancer of a service that acted aggressively to protect its client’s interests

But:

  1. Iwantmyname is meant to provide a domain name registration service, it’s a cutthroat industry where often times customer service is viewed as an unnecessary cost, but itch was their client and they should have been helping itch respond to the notice in a manner that allowed it to continue to exist. Instead they were willing to shut it down without any real dialog.

The rest might be decent business partners if you are looking for their kind of service but Iwantmyname isn’t to be trusted.

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20 points

Agree, though I would not use the word “decent” about BrandShield or Funko. Being harmfully lazy and immoral legally and according to contract is still harmfully lazy and immoral.

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22 points

While the registrar should have made more to understand the situation before acting, it’s important to keep in mind that according to itch.io, the request was not a DMCA takedown but an accusation of “fraud and fishing”. There’s probably a very large legal exposure for a registrar to let criminal website use their service if they are made aware of it, so reducing their liability is probably their highest priority.

BrandShield is inexcusable for using such a claim as a first step.

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