My washer and dryer have a whole host of features and settings locked behind connecting it to the internet. I haven’t connected it and won’t but I could see how those settings could be useful for big families, people with sensory needs (my cousin is autistic and has a autoimmune disorder, and his clothes have to have the right amount of softness, scent, and cleanliness.) it took his mom years to find the perfect amount of chemicals, wash time, and dry time to get his clothing right for him to wear without hurting him. I showed her the options on my units and they totally would make her life easier.
I wish those features weren’t packed with ads, had no potential to brick the appliances, and weren’t capturing data but for those that don’t care. Ya totally use them.