When you’re talking to an open source dev, just remember that they are literally giving you their time for free, and they are people who don’t like to be treated poorly.
Edit: Just to be clear, I don’t mean any ill will toward the guy. He’s frustrated and he’s just taking it out in the wrong venue at the wrong people, but that doesn’t mean he’s a bad person.
Edit 2: The reinstalling he’s talking about is NPM. So just running npm install. It’s because he tried removing the node_modules directory, which is a reasonable thing to do, but it means you need to reinstall the modules with that command.
It depends on if the first guy is complaining about having to reinstall this specific software, or if the software borked his entire system to the point that he has to reinstall his entire OS. Because that happened to me once. But in the first scenario he is being a dick, and in the second one not so much.
In this case, in trying to resolve the issue, he deleted his node_modules directory. So he’s talking about having to reinstall everything by typing npm install and waiting for it to finish.
oh man…
People can be such dicks, you have my sympathy.
I’ve been thinking about open sourcing a Node project of mine recently… concerning that this is the kind of thing to expect
Well, this isn’t usual. This is actually really rare. Almost all of the interactions I have with users of my libraries are great. People are generally appreciative and kind, or at least not rude. This is an outlier, and I try not to let these things sour my experience.
He’s frustrated and he’s being abrasive because of that, but that doesn’t make him a bad person. I try to respond without being rude back, but just stern. Usually when you do that, people will either not respond again or apologize. I’ve never had a user keep being rude, and if I did, I would just ban them.
Sometimes people just kinda forget that on the internet they’re still talking to other real people, you know?
No. It’s provided without warranty nor guarantee that it’ll work or even leave your system intact. That’s the core of most opensource licenses. Dev owes nobody nothing.
I disagree, in neither scenario the open source dev owes him anything. You get to use and modify the software for free, but the flip side is you are entitled to nothing.
You’re not entitled to a working computer once you execute a free program?
Honestly, no. It’s your job to vet the software you run. If it’s open source, you had every chance to make sure it wasn’t going to irreversibly break your system ahead of time.
Alternatively, you could pay money for a solution from a reputable company with support.
