26 points
Oh, I don’t even mean from lost sales, I mean because this service is fundamentally going to cost more than the “theft” (lol) it’s allegedly stopping. If any one employee (or even a team) is doing this at scale and a business needs AI tracking customers to pick up on it, there is something drastically wrong.
This service is basically pure AI hype. It’s not doing anything a minimally engaged manager couldn’t already do with the salary you’re having to pay them anyway. Except the AI is also doing it worse and are a higher cost. Yay!
