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34 points

Never buy a phone from your carrier, they will do some evil shit to try and force you to stay

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8 points
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It was probably incompetence more than malice but T-Mobile customer service incorrectly told me multiple times that I was not allowed to pay off my phone balance early to unlock it. I’m on US Mobile now and I’ll never go back to postpaid.

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7 points

With Deutsche Telekom, never attribute to incompetence that which can be attributed to greed.

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