watching players metrics and not seeing many people quit or cancel over this

This feels like a case where the metrics are going to outright lie about the real impact.

Maybe not very MANY people quit, but those that leave are going to have been the ride-or-die, dedicated fans that have been playing for, in some cases, decades now.

They’re the only members of the player base that are in guilds that actually have anything in the bank worth caring about, because a new expansion will have effectively devalued the entirety of the mundane gear and potions and food stacks MOST guilds use their banks for.

I may just have a skewed view here, but this is an issue that impacts the dedicated, vocal, and visible section of players far more than your random guy who shows up to run a LFR once a week so uh maybe finding time for a human to actually look at and do something useful would be a good investment.

But then, I’m also not an MBA so what do I know.