I finally decided I should complain about the almost weekly, and getting worse, networking issues (a reboot fixes it, though nothing else will). After talking to Google, they suggested I send the device in for repairs. “Uh… ok. How many spare phones do YOU have?” “Let me see if there’s an alternative”.
So they sent me a replacement, putting a hold on my card so I send back mine. Sure. I can live with that.
New (refurbished, I’m pretty sure) phone arrived today. Spent the day reinstalling everything. The bank apps are the worst…
A little while ago, while watching a movie at home, I noticed the phone was constantly (like every few minutes) rebooting. Sigh.
Guess I’ll be calling Google again tomorrow. What a pain.
I got the pixel 8 at release, had to return it because the wireless charging stopped working. I was lucky to have a shitty old phone around and their customer service was pretty good about it. Considered as a teething problem, but then a month ago I had the same issue and this time they were horrible to deal with. Finally got a replacement, opened it to check it was all there and traded it in for a discount on a Samsung. The customer service in the chat on the second occasion was trying to tell me I needed the original invoice the second to prove it was still in warranty, I was like 1. You guys sent me this replacement phone and 2. It hasn’t been available long enough to be out of warranty. When I asked for them to escalate the chat, they just ended it.
