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4 points

Keep 'em dumb.

I brought an DSLR to my office which caught the attention of some of my younger peers. They complained that the screen was not working. I was like “What did you guys do in 2 min? How did you mess it up?”

Then they said “no no, the touch screen isn’t working”. I’m like “this isn’t a touch screen device. You have to press buttons”. They were mildly annoyed by that. I suspect this is the fault of iPhones and Android.

Dumb down technology as much as possible but make people dependent on your ecosystem. Don’t let users repair it. Keep it closed-source. No one-time-fee. Everything should be a subscription.

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