There’s a common misconception among boomers and gen x that “digital natives” like gen z have a god-given tech proficiency. However, there’s nothing about being born with a smartphone in your hand that teaches you anything about tech.
It’s not like people are getting better at changing oil as car ownership becomes more common, right?
That’s like 80% autocorrect anyway (I didn’t write a single word correctly in this sentence).
I think “digital naive” is a better phrase than “digital native”. They are born with computers all around them. But most adults forget to / are not able to educate them about technology and their implications.
I believe it’s a little more sinister than that. There is less education around these issues because many services have adopted a highly polished, “Walled-Garden” approach to their presentation. This keeps people who’ve grown up with the concepts in their walled garden loyal to that specific service, and makes it difficult for people to dig under the hood and work out how things really function without the sugar coating. They get irritated quickly because they’re used to everything “Just working” and don’t have experience on more open systems.
Therefore, they would like there to be no need for tech education unless you plan on a professional career as a tech.
As long as ownserhip don’t get carried away with enshittification chasing next quarter’s finance call and drive users away by annoying them into putting the extra effort in to learning about alternatives, they could keep it that way forever.
Note that to some extent, this might have been a necessary step in the relative popularity of computing.
Folks remembering how flexible and open ended things were in the 90s were a tiny sliver of the population. At the time about 1% of the world were participating in the internet, now the majority of the population participates on the internet.
I would have loved for the industry to keep up the trends of the 90s (AOL/Prodigy lost out to a federated internet, centralized computing yielded to personal computing) instead of going backwards (enduser devices becoming tethered to internet hosted software, relatively few internet domains and home hosted sites being considered suspicious rather than normal), but this might have just been what it took for the wider population to be able to cope.
Gen X and older witnessed a young generation born into kind of working, but kind of janky technology. They saw kids figure out obscure VCR programming interfaces that let the kids record something they wanted, but only by navigating very obtuse interface rendered exclusively with 7 segment displays with a few extra static indicators. A teenager playing that new DOS game, but first they had to struggle with getting the conventional memory, upper memory, EMS/XMS and just the right set of TSRs running, involving mucking about with menu driven config.sys/autoexec.bat tailored for their use cases. Consumer electronics and computers of the time demanded a steep learning curve, but they could still do magic, leading to the trope in the 80s and 90s media of tech wonder kids doing awesome stuff way better than the adults. Even if you have a super advanced submarine and very smart people, you needed your teenager computer kid to outclass everyone.
By now, we’ve made high res touch screens that can be embedded in everything for cheap, and embedded systems that would be the envy of a pretty high end desktop from the year 2000, which was capable of running more friendly operating environments. The rather open ended internet has largely baked in how the participants get to play. The most common devices lock down what the user can do, because the user can’t be trusted not to break themselves with malware.
The end result is that we may have the same proportion of people with the deep technical skills, but a lot of people are now unimpressed. In the mid 90s, less than 1 percent of the population had direct internet experience, and by 2008, 25% had that experience. So even if you still have 1% of really tech savvy people, there’s over 24x as many non savvy people that don’t need to marvel at those savvy people because they are getting about what they want out of it.
