The character roster for this game looks so generic and boring.
You have the choice of:
-Cylindrical yellow robot (arguably this is the most original and interesting design)
-Woman with puffy sleeves
-Woman with box on head
-Man with goggles and winter jacket
-Old Woman
-Woman with pauldrons
-Generic Woman
-Green woman with ears
-Man with hat
-Pink robot
-Mushroom
-Green man with shit on arms
-Woman with sphere on head
-Blue and Red man
-Generic Man
-Generic Woman 2
Like, I’ve hardly played overwatch but at least I can tell from afar what most of the characters do from looking at them. Clearly, in overwatch, Giant knight with hammer is a melee tank, clearly the ninja guy with the sword is mobile and and has some melee ability, clearly the lady with the sniper rifle is a sniper, clearly the angel is a healer, clearly, the lady with the jetpack can fly and is support, etc.
Applying this logic to concord, the BEST I can guess is that Woman with pauldrons is a tank, otherwise the design is so ass, I really can’t even tell.
Get a design department and/or let them do their job Sony.