What a bunch of clowns idiots (edited to remove the implication that clowns are genuinely as clueless and incompetent as Sonos execs). When Sonos launched in 2004 they were far ahead of any other company in the connected speaker landscape. And they stayed best-of-the-best for a dozen years. Since the S1/S2 split they have been on a steady down trajectory with no signs of improvement.
Now another bunch of employees are getting the axe while the decision makers who have steadily ruined their service remain at the helm. Good job, Sonos.
If I was shopping for speakers right now I know exactly what not to buy.
Wow, I just had to help an elderly person with this at my work
I have a few of them at work, installed by my predecessor. They randomly break when the app updates and are a pain to get back online.