They must be getting close to finishing this game!
The issue you are complaining about is a real one but this game BG3 spesificalky did release in a finished and polished state.
Let’s not kid ourselves, Baldurs Gate 3 was far from polished and with all this content they are adding, definitely not finished either.
I get people love the game, so do I, but I am not going to ignore it’s problems. Bringing attention to issues only helps improve matters instead of pretenting they don’t exist because it’s your favourite game.
A game with that much scale and that much variance has bugs. They’re part and parcel of developing at that scale with a world that responds to user actions.
It’s a 100-200 hour game with heavily branching story telling and world states, plus massively varied combat options. Testing enough to be “bug free” isn’t possible. Cleaning up most of the heavy hitters and relying on user reports to catch edge cases is the only way to do it. If you release a “bug free” large scale open world game, there’s no way it’s ambitious enough.