Major bank is probably the problem. I’ve never had issues contacting a live person at our credit union, nor with any customer service at all, from resolving card issues to working with us to make a loan doable.
Credit Unions are one of the easiest examples of how socialism works in the best interest of the general public. There is a reason that they provide great customer service, and it is because they are not run by malicious capitalists.
A credit union is a financial cooperative, owned and controlled by the people who use its services. Credit unions call their owners “members.” That means that all of the money they make goes back to you, the members. It’s your money to begin with, and it’s pooled with the resources of all other credit union members.
Credit unions don’t have any outside stockholders. As non-profit organizations, credit unions are exempt from certain tax requirements. All of the money that’s deposited in accounts, all of the interest collected on our loans, every dollar that comes into a credit union stays with the credit union. That money is used to keep loan rates low and savings rates of return high.
Crazy idea, but imagine if we took that idea and expanded it to other public services.
I know, madness. Never mind.
It is absolutely ridiculous that we have cooperatives in many sectors that have all shown to be effective and it is all overshadowed by shitty capitalists like Musk. Although I don’t exclusively shop at coops and employee owned businesses, the ones I do shop at have the best customer service and are not more expensive than comparable businesses.
Same. I had terrible issues with BoA, Chase, and Capital One but since switching to a local credit union I’ve been really happy with my service.
I’d like to see the wording before forming an opinion. I think it’s an awesome idea on the face of it. However, I would hate for it to kill off the CLI button a lot of credit card companies have put out. That’s exactly the kind of thing a bad actor would put in to either kill it off or make it suck so that they could point and say “See, the Dems suck and hate you!”