I miss when Signal still handled SMS. It was so effing convenient.
Their justification for that is so bullshit to me. They let perfect be the enemy of good
This situation to me is it seems like it’s a echo chamber bubble situation. The way Signal gets feedback for their app is kinda bullshit. It disproportionately values the input of their own developers and the very most evangelical signal users. They don’t request feedback from users at all before making changes. They push out notifications of upcoming changes through banners at the top of the app, but they never use this same mechanism to be like “Hey, doing a quick poll. Whatchu folks want?”
I don’t think it’s malice in this case. Just blind incompetence.
Reduce mass appeal… They appear to stiring it I this weird direction for “journalists” when there better apps for that now.
It seems like their main goal is to ensure it doesn’t have mass appeal and relate to “privacy weirdos”
That’s my main problem with Signal. They refuse to add features because they can’t be perfect. I damaged my old phone beyond it being usable and got a new one. Now it’s impossible for me to get my conversation history, because the only way to keep it is to do a backup in the app and then manually move the backup file, then restore it on your new phone. Oh, but you can’t backup and then restore to your laptop. That would be crazy talk. It’s impossible to get your conversation history to your laptop.
I’m a little late in my reply but I believe they stopped SMS support because it’s pretty expensive in the long run. Signal took off over lockdowns like a lot of platforms, and SMS texts cost quite a bit (at scale) to route and process. My anecdotal evidence (take it or leave it) is that I worked at a fairly major ecomm tech company around that same time who discontinued 2FA verification via SMS in regions like India (etc) because collectively it was costing the company millions to use that route for that purpose.
They actually offloaded the 2FA flows to free (for the user anyhow) services such as Google Authenticator and Authy etc etc (which those companies now have to spend the money on each SMS interaction and/or server costs, not the one I was working for.
Ultimately I think Signal did it because it was costing them a lot of money with not a lot of benefit as more people adopted the platform.
Is there something wrong with Silence for SMS?
I agree with the comments about how Signal has treated its users, and that has fucked me, but they also are a lifeline for people in very unsafe situations.
I see a parallel to how Mozilla treated Firefox users under Baker, perhaps we need a Mull build for Signal.
