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7 points
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I purchased in December 2022. I have not needed to buy any replacement parts but availability appears good.

At the same time I bought one of my kids the cheapest MSI laptop I could find for school. I just learned some of the keys on the MSI have been working intermittently. I have no idea what to do with it. We didn’t value a laptop for running Microsoft Word very highly and spent the savings on linux desktop upgrades. I can’t say it was the wrong choice. With the Framework it is trivial to check the connector or order a replacement but there was a substantial price difference.

Out of selfishness I would like people to keep buying Framework so they keep their replacement parts stocked but blind brand loyalty is stupid. People don’t need remuneration to engage in a hobby but if they are working for a company then unpaid labour is generally an abuse.

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3 points

You can probably find a used keyboard on eBay. Even if the OEM doesn’t sell parts plenty of people will part out old broken machines.

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