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1 point

It’s just a shame there was all the allegations of them not honouring refunds. They would have to work very hard for me to even buy one of their products and I was originally quite keen. Pinephone delivered what I ordered. I would have much more trust for them.

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1 point

I asked for a refund when they kept delaying shipment of my Librem 5. I was simply denied and that was it. They told me I could still choose to receive the phone, but I don’t want it since it’s a bad, practically useless product now.

I reported them in my country for it.

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1 point

Do a chargeback on your card

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1 point

I think that’s an american thing. Besides, that money is long gone since I made the purchase several years ago.

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Allegations are real. It took them about a year to give me mine, and I only got ~60% back

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